What to include
Bug report
Please include the source format, target format, browser name and version, and operating system. A screenshot or screen recording helps us reproduce it quickly.
Format request
Tell us which conversion you need. If it's a common format we haven't covered yet, we'll prioritise it. Volume matters — the more requests a format gets, the faster it ships.
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Everything else
Partnership inquiries, press, general feedback, or just saying hi — we read and respond to all of it.
Before reaching out about a conversion issue, try refreshing the page — this reloads the WebAssembly engine and clears any state. Most transient errors resolve immediately. Check the FAQ for common questions.